Terms and Conditions
All pricing we provide for products or services assumes that the client be responsible for supplying print-ready artwork.
For embroidered items we must digitize your logo ready for stitching, we accept most formats for the design. For new logo set ups a small one-time fee of £20 plus vat per logo/design will be required.
Ocean Workwear make every effort to display as accurately as possible any colours used in your project. Colours do vary slightly depending on your computer screen, files used (RGB & CMYK) and what material the designs are printed on.
A digital proof of artwork will be provided by Ocean workwear and sent to the client for approval, when requested by the client. By confirming the artwork proof, the client takes full responsibility for any errors in the artwork including, but not limited to, spelling, typos, incorrect phone numbers, missing letters, and low-resolution images. Please pick up on errors at this stage.
Please pick up on errors at this stage as it can be easily and quickly rectified. If a proof is signed off with incorrect information, then this will incur an additional cost to the client to rectify later down the line.
In the event of the customer wishing to change the design, artwork, or another aspect of the order such a request must be given by the customer to Ocean workwear in writing.
Ocean workwear will use its best endeavours to make the changes in accordance with this request but must reserve the right to charge the customer the additional cost of any such changes arising out of this request and will notify the customer of the costs such as changes at the time of the request.
Ocean Workwear also reserves the right to amend the initial delivery time frame should any changes to an order be required. Orders requiring new artwork will not be started until the artwork proof is signed by the customer.
Please note that colours shown may not exactly match the colours on the actual garments. Also, for exact sizing, please check the sizing guide. Please contact us if you have any inquiries.
Payment for all orders must be paid on delivery of order placed. An invoice will be sent on delivery date. Payments must be made via BACS